At Prayer Passion Pursuit, we offer three shipping options—standard, priority, and express—tailored to the specific products being ordered. The available shipping choices will be presented at the checkout stage, ensuring flexibility for our valued customers.
Estimated Shipping Time: Our standard estimated shipping time is 3-7 business days, depending on the customer’s location. It is essential to note that the fulfillment timeframe may vary for each order, as our products are unique and made to order.
Order Fulfillment and Updates: Upon submitting an order to production, we will promptly update customers via email on the estimated shipping date. This ensures transparency and keeps our customers informed throughout the fulfillment process.
Shipping Options:
- Standard: 3-7 business days
- Priority: 3-5 business days
- Express: 2 business days (US addresses only)
Shipping Address
It is the customer’s responsibility to provide an accurate shipping address during the checkout process. We cannot offer refunds for orders shipped to an incorrect address provided by the customer. To avoid any issues, please double-check and ensure the accuracy of your shipping information. Please see our Returns policy for more information on refunds and returns
International Shipping
We ship to most countries, except for: Guadeloupe, North Korea, Russia and Ukraine.
Delivery to a PO box
- Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
- PO box addresses are not supported by Express Delivery . If a customer submits an order with Express Delivery and enters a PO box address, it will be processed as a standard shipping order.
- The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
- First name: John (matching the name on the box)
- Last name: Smith (matching the name on the box)
- Address 1: PO Box 1776
- Zip code: 28034
- City: Dallas
- Country: United States
Note: Deliveries to a PO box might encounter delays or issues, even when the address guidelines are followed. If the address guidelines aren’t followed, or if order tracking confirms successful delivery, we won’t be able to offer compensation.
Shipping to or within Germany
There are specific shipping requirements for orders delivered to home addresses in Germany as well as those sent to parcel lockers (Packstations) or collection points (Paketfiliale or Paketshop). It’s crucial for customers to adhere to the guidelines below to ensure a successful delivery.
Requirements for home delivery
For a successful home delivery, the following should be provided:
- Recipient’s name (matching the name on the apartment building)
- Street address and house number
- Apartment number (if applicable)
- Floor number (optional)
- Zip code
- Country
If the recipient doesn’t provide the listed information, the carrier might be unable to identify the recipient’s apartment. As a result, the shipment will be returned without any further delivery attempts by the carrier.
Note: Deliveries to a parcel locker are available only for orders being shipped to or within Germany. Deliveries to a parcel locker in another country are not supported at this time.
Requirements for shipments delivered to a parcel locker or Packstation
For deliveries to Packstation (or Paketfiliale/Paketshop) addresses, all of the following criteria must be met:
- The customer needs to activate their Deutsche Post/DHL account for both options (Packstation and Paketfiliale/Paketshop). Failure to do so may lead to the shipment being returned.
- Once activated, they will receive a postal number, which must be entered in either the “First name” or “Last name” line of the address. Failing to comply with this requirement will result in the number not being recognized, leading to the return of the order. The correct address format for a delivery to a Packstation or Paketfiliale/Paketshop is as follows:
- First name: John Smith
- Last name: 1234567890 (postal number)
- Address 1: Packstation 104
- Zip code: 46282
- City: Dorsten
- Country: Germany
Shipping to Brazil
It is mandatory for customers in Brazil include their CPF (Cadastro de Pessoas Físicas) tax number during checkout. Customers can include this information along with their phone number in the notes section of the checkout page.
Shipping to Chile
Orders from Chile must include the recipient’s RUN (Rol Único Nacional) or RUT (Rol Unico Tributario) tax number during checkout. Customers can include this information along with their phone number in the notes section of the checkout page.
We strive to provide a seamless and reliable shipping experience for our customers. If you have any questions or concerns regarding shipping, please feel free to reach out to us at connect@prayerpassionpursuit.com
Thank you for choosing Prayer Passion Pursuit.