Thank you for shopping at Prayer Passion Pursuit. We are committed to providing you with high-quality Christian products. Please review our refund and returns policy below:
1. Unique and Made-to-Order Products: All our products are unique and produced only once ordered. If a customer has ordered the wrong size or color or wishes to cancel an order, they may contact us via email at connect@prayerpassionpursuit.com within 24 hours of placing the order to make necessary changes.
2. Damaged Products or Manufacturing Errors: We understand that issues may arise, and we want to ensure your satisfaction. If you receive a damaged product or there is a manufacturing error, we offer free replacements or refunds. To initiate this process, please contact us within 30 days of receiving the product. Reach out to us via email at [your email address], providing a clear photo that clearly shows the issue. This will help us address the problem promptly.
3. Unsuccessful Delivery: In the unfortunate event of an unsuccessful delivery, we will refund the order. Please contact us if you have not received your order within a reasonable time frame, and we will investigate the issue promptly.
Contact Information:
Important Notes:
- Ensure you contact us within the specified 24-hour timeframe for changes or cancellations.
- Contact us within 30 days for damaged products, manufacturing errors, or unsuccessful deliveries.
- Provide clear photos when reporting issues to expedite the resolution process.
- Refunds will be issued in the original form of payment.
Thank you for your understanding and cooperation. If you have any further questions or concerns, feel free to reach out to us. We appreciate your support of Prayer Passion Pursuit.